Care Coordinator

Reports to Associate Director of Client Services.

Duties and Responsibilities Include:

• Provide supervision to patient navigator staff by chart review, face to face case discussion and performance reviews.
• Responsible for implementation of service plan, supported by Patient Navigators.
• Coordinates and oversees the implementation of the comprehensive plan.
• Provides clinic-based health education in conjunction with regularly scheduled primary care visits.
• Performs the initial entitlements assessment and collates the comprehensive plan.
• Facilitates interdisciplinary conversation and planning.
• Provides backup to Patient Navigators as needed.
• Collate data reports (e.g., appointment dispositions, laboratory results, etc.) produced by clinic information systems.
• Collaborates with the clinical team to manage care coordination resources and target the neediest PLWHA for service.
• Maintain client-related records and other required documentation according to the protocols and standards of APICHA’s Client Services Department.
• Working as a part of the unit at the quality assurance and continue quality improvement (CQI) tasks.
• Represent the agency at various venues to promote agency services.
• Meeting contractual requirements.
• Other activities as assigned.

Qualifications:

• BA/BS or LPN and two year of case management experience required. Advanced degree in related field may substitute 2 years of case management experience.
• At yeast one year of full-time work experience preferred.
• Experience in working with target population preferred.
  Fluency in one or more Asian language preferred.
• Excellent written and verbal communication skills in English required.
• Proactive problem solver who works well in multi-disciplinary setting.
• Good attention to details and meeting tight deadlines.
• Ability to communicate well with medical providers and support staff.
• Ability to work well with diverse population.
• Ability to handle multiple tasks and stressful environment.
• Ability to work well within the organizational structure.
• Ability to work flexible hours including some evenings and weekends.
• Ability to use common office software. (Word, Excel, Power Point).
• Familiarity with AIRS and eCW preferred.

Competitive Salary and Excellent Benefits. To apply, please send a resume, cover letter (including salary requirements), and three references to Venus Vacharakitja, Associate Director of Client Services, APICHA, Inc. 400 Broadway, New York, NY 10013 or Email Vvacharakitja@apicha.org. Position is open until filled.

APICHA is an equal opportunity employer that does not discriminate on the basis of age, race, creed, religion, national origin, gender, disability, marital status, citizenship status, affectional or sexual orientation.