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Supportive Services

Being diagnosed with chronic diseases such as HIV/AIDS or diabetes may evoke anxiety, sadness, and loneliness.

Our Client Services Department can assist you to seek proper treatment and care.

Our staff can help you apply for public benefits and entitlements.

Our goal is to create a comfortable and safe space for those who are in need.

Our services are confidential and free of charge regardless of your gender, sexual orientation, immigration status, nationality, religion or creed.

Languages Available:

Our bilingual staff are fluent in various Asian & Pacific Islander languages such as:

  • Chinese: Cantonese, Mandarin, Fuzhounese
  • Japanese
  • Spanish
  • South Asian: Bengali, Hindi, Urdu, Gujarati
  • Tagalog
  • Thai
  • Vietnamese

We provide advocacy to accommodate your medical, or other social service needs.

Health Home Care Management

When you join our care management services, you will be assigned a care manager and a care navigator to work with you. S/he will help you assess your needs, and assist you in obtaining services such as: medical treatment, mental health, health insurance, public financial assistance, housing, and other various supportive services. Your care navigator will meet with you on an ongoing basis to continuously reassess and attain your social services needs.

Eligibility Requirement:

  • Have active Medicaid
  • Proof of 2 or more Chronic Diseases such as HIV positive or Mental Illness (Axis I) status (M11Q, Medical records, or Letter from Physician)

Care Coordination

When you join our Care Coordination program, you will be assigned a bilingual care coordinator and bilingual patient navigator to work with you on an ongoing basis to provide assistance for medical needs. They will provide you with individual support/assistance to ensure that you understand your medical treatment and to obtain other various service needs.

We offer the following support services:

  • One-on-one health promotion educational sessions
  • Directed Observe Therapy (DOT)
  • Other social and entitlement assistance (e.g., housing, insurance)
  • Referral and onsite supports (e.g., clinic, dental office)

Eligibility Requirement:

  • Proof of HIV positive status (Letter from Physician or Medical records)
  • Picture Identification (Passport, State ID, etc.)
  • You must receives services from one of the following medical facilities:
    • APICHA (400 Broadway)
    • Astor Medical (67 Irving Place, 5th floor)
    • Pride Medical (3867 Broadway)

Nutrition Health Education Program

This is an educational program promoting healthy living for PLWH/A (targeting A&PIs).

We provide clients with nutrition health education about the importance of a balanced diet in relation to their health and HIV/AIDS medications. This empowers clients to learn, practice and apply the self-management skills to achieve optimal health outcomes.

Food vouchers are provided that can be utilized to obtain nutrient dense, well balanced meals tailored to the specific dietary needs of PLWH/A assisting in maximizing the benefits of medical interventions and care.

Services Provided to each eligible program clients:

  • $50 food voucher twice per month (total $100)
  • $20 food voucher twice per month (total $40) for each qualifying child
  • Individual Nutritional Education
  • Group Nutritional Workshop

Eligibility Requirement:

  • Proof of HIV Positive Status: M11Q or Letter from Physician
  • Registered Dietitian (RD) Assessment that includes specific dietary recommendations
  • Proof of Income (all applicable): – Pay stubs, – Tax return, – SSI/SSDI/Food Stamps/HASA etc.
  • Primary Care Physician (PCP) or RD Referral

Support Groups

We provide various support groups for our clients. Our support groups are confident in providing a caring, safe and confidential environment to share experiences with others living with HIV/AIDS. We offer the following support groups:

Mandarin Speaking:

A psychosocial based support group for our clients that meets once a month. The group is facilitated entirely in Mandarin.

Living (English Speaking):

An educational based support group for our clients that meets 6 times/year. The group is facilitated entirely in English.

These support groups aim to promote better understanding of medical treatment and provide a caring, safe, and confidential environment to share experiences with others.

Full-Body Acupuncture Service

Our licensed acupuncturist is trained in traditional Chinese medicine, and offers full-body acupuncture service to our Client Services Department, registered clients and/or APICHA primary care clinic patients.

Emergency Financial Assistance

If you need financial assistance— rent, utilities, prescriptions, etc. Our case managers can help you apply for public assistance designed specifically for those living with HIV/AIDS. If you have a financial emergency, there is a limited amount of funding available to clients who qualify.

To get more information or to enroll in our services, call (646) 744-2591 or (646) 744-2590.